Tuesday 28 May 2013

OBIEE 11.1.6..Environment incompatible with IE 10 version.



There are OBIEE 11g incompatibility issues with IE10 and we had already raised SR with Oracle for the same.

As per updates from Oracle , IE10 is not certified with 11.1.1.6.x or 11.1.1.7.0. The supported browser versions with respect to 11.1.1.6.+ are as follows:
"Chrome 12+
Internet Explorer 9.x
Firefox 6+"

That is the reason there are issues with the IE10 in your environment. For IE users, it is recommended to use the IE9 browser to use OBIEE, or use the supported browser as mentioned above.

Workaround 1
1. In IE browser window :    Go to Tools -> F12 Developer Tools. This opens a window  in the  lower half of the browser.
2. Make the Browser Mode as IE 10 and Select Document Mode as IE 9 Standards.
 Whenever a new tab is opened in IE10 , we need to do steps 1 and 2. The document mode settings cannot be set to 'IE9 Standards' globally.

Workaround 2

These steps would help to roll back to your original IE version before it got upgraded to IE10 -
Ø  Go to Windows Control Panel > select Programs and Features (note if you have windows XP then it would be ‘Add/Remove Icon’) > select ‘Turn Windows features on or off’ > You should now see a popup called   "Windows Features".
Ø  Un check Internet Explorer 10 > you get a popup message warning; just click ‘Yes’ > click ‘OK’ button.
Ø  Now back to the program and feature screen click "View installed updates"  > scroll down until you see Internet Explorer > right click > uninstall and click ‘OK’ all the way out.
Ø  Reboot your computer and let Windows go through its update. When it's done you should have your old Internet Explorer browser back.